Legal & Policies

Terms & Conditions

These Terms & Conditions govern your use of The Ceramic Pros website and describe the terms that may apply to quotes, estimates, appointments, and services. By accessing or using this website, you agree to these terms.

Last Updated: September 2026

Website Use

This website is provided for informational and inquiry purposes. You agree to use it lawfully and not to misuse, disrupt, or attempt to gain unauthorized access to any part of the website or its systems.

Intellectual Property

All content on this website, including text, graphics, logos, images, and design elements, is the property of The Ceramic Pros or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, or distribute content without permission.

Accuracy of Website Information

We strive to keep website information accurate and current. However, service descriptions, pricing, promotional offers, and estimated service times are provided for general informational purposes and may change without notice.

Vehicle Assessment Requests

Vehicle assessments submitted through our website help us understand your vehicle and goals so we can provide a recommendation. An assessment submission is not a binding service order and does not guarantee availability, pricing, or a specific outcome.

Quotes and Estimates

Quotes and estimates provided are preliminary and based on the information available at the time. Website pricing, promotional offers, service descriptions, and estimated service times do not automatically constitute a binding contract. Final pricing may depend on several factors, and a vehicle may require an in-person inspection before final pricing or service recommendations are confirmed.

  • Vehicle size and type
  • Existing paint condition
  • Existing film or coatings
  • Required preparation
  • Selected product and coverage area
  • Additional labor

Appointments

Appointments are subject to availability and confirmation by our team. Scheduling through the website is a request, not a guarantee, until confirmed.

Deposits and Payments

Where a deposit or payment is required to schedule or hold work, the specific terms will be communicated to you before payment is collected. Deposit and payment terms are confirmed at the time of scheduling and are not established by this website alone.

Cancellations and Rescheduling

Cancellation and rescheduling terms, if applicable, will be communicated at the time of scheduling. We strive to be reasonable and accommodating, but specific policies depend on the service and timing involved.

Third-Party Products

Some services involve products manufactured by third parties, such as Ceramic Pro. Manufacturer product names, warranties, and terms belong to their respective owners. We are not responsible for the manufacturer's warranty terms, eligibility, or product performance beyond our own installation workmanship.

Service Availability

All services are subject to availability, scheduling, and the condition of the vehicle. We reserve the right to decline or modify a service if a vehicle's condition is not suitable for the requested work.

Limitation of Liability

To the fullest extent permitted by law, The Ceramic Pros shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or reliance on its content. Website information is provided on an "as is" basis without warranties of any kind.

Indemnification

You agree to indemnify and hold harmless The Ceramic Pros from any claims, damages, or expenses arising from your misuse of the website or violation of these terms.

Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.

Changes to Terms

We may update these Terms & Conditions from time to time. Changes will be posted on this page with an updated revision date. Continued use of the website constitutes acceptance of the updated terms.

Contact Information

If you have questions about these Terms & Conditions, please contact The Ceramic Pros using the information provided below.

Questions?

If you have any questions about this policy or our services, please contact The Ceramic Pros directly.

904-903-7805info@theceramicpros.com

445 Tresca Rd #306, Jacksonville, FL 32225

Jax AI

Vehicle Protection Concierge

Prefer to talk? Call 904-903-7805